Our elegant software tools ensure that the airline can easily identify hotel room inventory and offer their passengers excellent accommodations near the airport with a voucher or at steeply discounted rates. The airline can procure rooms immediately online without the need for call backs or long telephone wait times. Once the hotel room is booked, the passenger can quickly be on their way to a comfortable accommodation while they wait for their flight the next day.
Airport Accommodations acts as the liaison between the airline and the hotels making the distressed passenger process a single point of contact for the airline or passenger. In addition to our self-booking web portals, Airport Accommodations’ 24/7/365 Customer Service Sales Center ensures immediate responsiveness for booking voucher or passenger-pay rooms via the telephone.
Highlights of the distressed passenger service include:
- Voucher and passenger-pay service
- Web-based room inventory management and booking system
- Airlines can access real-time inventory via a proprietary web portal. Contact us for information
- Passengers are able to book a room on the mobile-enabled website www.apaglobal.com
- Proactive daily room blocks
- Dedicated Account Manager and Hotel Program Manager
- Emergency response plan development
- 24/7/365 Customer Service Sales Center
- Rate negotiation
- Hotel contracting
- Full reporting capabilities
- Accounting and auditing services
Airport Accommodations technology enables customers and airlines to book rooms online:
- Airlines can access available room inventory real-time via a proprietary webportal.
Contact us for more information. - Passengers are able to book a room via the website www.apaglobal.com which is enabled for mobile devices
Distressed passenger operations are currently provided at the following airports:
| Albany Albuquerque Amarillo Anchorage Aspen Atlanta Atlantic City Austin Baltimore Billings Boise Boston Buffalo Burbank Calgary Charleston SC Charleston WV Charlotte Chicago Chicago Cincinnati Cleveland Colorado Springs Dallas Dallas Dayton Denver Des Moines Detroit Edmonton Eugene Fort Lauderdale Fort Myers Fort Worth Fresno Grand Rapids Greenville Halifax Harrisburg Hartford Hilo Houston Houston Indianapolis Jacksonville Kansas City Kona Las Vegas Latrobe PA Lihue London Los Angeles Lubbock Mammoth Lakes Manchester Maui Mesa Miami Milwaukee Minneapolis Moncton Minot Montreal Myrtle Beach Newark New Orleans New York New York Niagra Falls Norfolk Oakland Oklahoma City Omaha Ontario Orange County Orlando Ottawa Palm Beach Palm Springs Pensacola Philadelphia Phoenix Pittsburgh Plattsburgh Portland Providence Quebec Raleigh Regina Reno Richmond Sacramento Salt Lake City San Antonio San Diego San Francisco San Jose San Juan Sault Ste. Marie St. John’s St. Louis Saskatoon Seattle Sioux Falls Spokane Sudbury Tampa Thunder Bay Toronto Toronto Tucson Tulsa Vancouver Victoria Washington D.C. Washington D.C. White Plains Wichita Windsor |
Albany International Airport Albuquerque International Sunport Rick Husband Amarillo Int'l Airport Ted Stevens Anchorage International Airport Aspen Pitkin County Airport Atlanta Hartsfield International Airport Atlantic City International Airport Austin Bergstrom International Airport Baltimore Washington International Airport Billings Logan International Airport Boise Air Terminal – Gowen Field Boston Logan International Airport Buffalo Niagara International Airport Bob Hope Airport Calgary International Airport Charleston International Airport Yeager Airport Charlotte Douglas International Airport Midway Airport O’Hare International Airport Cincinnati/Northern Kentucky International Airport Cleveland Hopkins International Airport Colorado Springs Peterson Field Dallas Fort Worth International Airport Dallas Love Field Dayton International Airport Denver International Airport Des Moines International Airport Detroit Metro Airport Edmonton International Airport Eugene Airport Fort Lauderdale/Hollywood International Airport Southwest Florida International Airport Downtown Fort Worth Fresno Yosemite International Airport Gerald R Ford International Airport Greenville Spartanburg International Airport Halifax International Airport Harrisburg International Airport Bradley International Airport Hilo International Airport George Bush Intercontinental Airport Houston Hobby Airport Indianapolis International Airport Jacksonville International Airport Kansas City International Airport Keahole-Kona International Airport Las Vegas McCarran International Airport Arnold Palmer Regional Airport Lihue Airport London Ontario International Airport Los Angeles International Airport Lubbock Preston Smith International Airport Mammoth Yosemite Airport Manchester Regional Airport Kahului Airport Mesa Gateway Airport Miami International Airport General Mitchell International Airport Minneapolis St. Paul Regional Airport Greater Moncton International Airport Minot International Airport Pierre Elliot Trudeau International Airport Myrtle Beach International Airport Newark International Airport Louis Armstrong New Orleans International Airport John F. Kennedy International Airport LaGuardia International Airport Niagra Falls International Airport Norfolk International Airport Oakland International Airport Will Rogers World Airport Omaha Eppley Airfield LA-Ontario International Airport John Wayne/Orange County Airport Orlando International Airport Macdonald-Cartier International Airport Palm Beach International Airport Palm Springs International Airport Pensacola Regional Airport Philadelphia International Airport Phoenix Sky Harbor Airport Pittsburgh International Airport Plattsburgh International Airport Portland International Airport TF Green State Airport Jean Lesage International Airport Raleigh-Durham International Airport Regina International Airport Reno-Tahoe International Airport Richmond International Airport Sacramento International Airport Salt Lake City International Airport San Antonio International Airport San Diego International Airport San Francisco International Airport Norman Y Mineta San Jose International Airport Luiz Munoz Marin International Airport Sault Ste. Marie Airport St. John’s International Airport St. Louis Lambert Field Saskatoon International Airport Seattle Tacoma International Airport Joe Foss Field Airport Spokane International Airport Greater Sudbury Airport Tampa International Airport Thunder Bay International Airport Lester B. Pearson International Airport Billy Bishop Toronto City Airport Tucson International Airport Tulsa International Airport Vancouver International Airport Victoria International Airport Dulles International Airport Reagan National Airport Westchester County Airport Wichita Mid-Continent Airport Windsor international Airport |
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Airport Accommodations welcomes new hotel partners. To request more information on becoming an Airport Accommodations partner, please contact us.